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Water Department

The Gates County Water Department provides water to approximately 3,700 customers plus the Town of Gatesville.
The Water Department pumps its water from three deep wells located on Water Plant Road which we monitor and maintain twenty-four hours a day.
Currently we have three overhead storage tanks consisting of two 250,000 gallon and one 400,000 gallon to maintain.  There is approximately 400 miles of water main and 4,200 meters to service and read, plus 200 fire hydrants.
 
WATER ACCOUNT & PAYMENT- NEW OPTION
Water customers can now use the WIPP portal to access, view and make payments to their water bill.  By using the WIPP system you will pay a lower credit card convenience fee and be able to view your account details. 

To login to the WIPP system for the first time you will need a pin number, which can be provided to you by contacting customer service at 252-357-2411 and select option 3.   WIPP Portal- Utility Account & Payment

Pay Online by clicking the link below